FAQs

Frequently Asked Questions

1. Who is Castle Group?

Founded in 1980, Castle Group is a privately held company with multiple locations and over 1,000 employees. Services provided by Castle Group include residential and commercial property management, administration, accounting, general maintenance, web design and developer services. 

The key focus of our Team is to provide our Customers and Residents with Royal Service®. Our vision is “to enhance the lives of our team, customers and the community through the provision of unparalleled property services."

2. Who do you serve?

Currently, Castle Group manages more than 300 condominium and single-family homeowner associations, totaling more than 100,000 units. Our Home Office is located in Fort Lauderdale, Florida and we have additional offices in Palm Beach, Southwest Florida, Sarasota, Tampa, Orlando, Jacksonville, and Texas.

We dedicate our services to a select classification of clients who receive our full attention.  With our extensive resources, Castle Group is able to offer large-company services with a small-company feel.  We work with our clients to customize and tailor our services to suit their needs.  We don’t manage an exceptional number of communities, just a number of exceptional ones.

3. Why Castle Group?

There are many reasons why Castle Group has earned a place among the nation’s best property management companies.  One is that we ensure our staff is well-trained and closely supervised to maintain a high caliber of quality and commitment.  Another is that we embrace technology to streamline communication and customer service delivery.  Perhaps the greatest strength of Castle Group is our Royal Service®. This means guaranteeing that Board members and Residents are provided with everything they need as soon as they ask—if they even have to ask at all.

4. What's the Benefit of in-house financial services?

Two out of Castle’s three owners are CPAs.  We can ensure that your financial records are not only impeccable, but tailored to your exact requirements.  We offer an insider perspective on cost control and record-keeping to closely monitor and also maximize your financial success.

Please click here if you’re interested in receiving a proposal from Castle Group.

 

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